You’ll receive a refund for the same amount to your Shukran Pay wallet. You can then use your Shukran Pay balance to shop any of our brands, online or in-store. 

If you're a guest user or a registered user who has not activated your Shukran Pay wallet, we will issue a new Credit Voucher for the same amount as your existing one. Your new Credit Voucher will be valid for 12 months from the date of issue, and can be used to shop any of our brands, online or in-store.